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Coaching
Skills
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The role of HR is changing for everyone.
With the introduction of a new HR shared service model, some HR activities
are being transferred to the responsibility of the line manager; making
recruitment decisions, managing performance and absence, keeping track
of holiday entitlements. HR advice and guidance professionals are responding
by changing the emphasis of their role; becoming an ‘expert friend’
who helps manage the risk involved with the HR decision, rather than
the decision-maker.
The ‘expert friend’ must adapt to use a strong coaching
approach to support the transfer of responsibility for implementing
HR policies to line managers who are sometimes unwilling to take it
on due to lack of resources, skills or confidence.
Our tailored coaching programmes are designed to enable HR advice and
guidance professionals in HR shared service centres to recognise when
coaching is appropriate, to build and nurture coaching relationships
and ultimately to transfer to line managers the responsibility and confidence
to implement policy effectively and without blame.
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- Build HR Advisor confidence and effectiveness in delivering HR
advice and guidance
- Facilitate HR skills transfer through excellent coaching skills
- Move from HR advisor to ‘expert friend’
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Contact us to
find out more about our ‘Coaching Skills’ training.
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Click
here for more information on our Coaching Skills
training programme (PDF download) |
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